Resolved
New WhatsApp Outage -[Major disruptions]: WhatsApp Business Account Management
We are aware of an issue that may be causing high error rates on our WhatsApp Business API platforms. Our engineering teams are aware and are actively looking to resolve the issue as quickly as possible.
Issue started at Jun 16 2023 7:53 PM GMT+1
Resolved
New WhatsApp Outage -[Resolved]: On-Premises Solution
The issue causing high error rates on our WhatsApp Business API is now resolved.
Resolved
New WhatsApp Outage -[Resolved]: Cloud API
The issue causing high error rates on our WhatsApp Business API is now resolved.
Resolved
New WhatsApp Outage -[Major disruptions]: Cloud API
We are aware of an issue that may be causing high error rates on our WhatsApp Business API platforms. Our engineering teams are aware and are actively looking to resolve the issue as quickly as possible.
Resolved
New WhatsApp Outage -[Some disruptions]: WhatsApp Business Account Management
Our engineering teams are still investigating and working on a fix for some disruptions impacting being able to view phone numbers on WhatsApp Business Manager. We will provide another update within 24 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: WhatsApp Business Account Management
We are currently experiencing some disruptions where some business are unable to view phone numbers in WhatsApp business manager. Our engineering teams are investigating the issue. We will provide another update within 24 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Resolved]: On-Premises Solution
The fix for some disruptions impacting docker images failing to download with on-premise API has been deployed and this issue is now mitigated as of 10:45 AM GMT. Thank you for your patience.
Resolved
New WhatsApp Outage -[Some disruptions]: WhatsApp Business Account Management
We are currently experiencing some disruptions where some business are unable to view phone numbers in WhatsApp business manager. Our engineering teams are investigating the issue. We will provide another update within 24 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: On-Premises Solution
We are currently experiencing some impact on-premise API with all docker images failing to download. Our engineering teams are investigating the issue. We will provide another update within 4hrs or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: WhatsApp Business Account Management
We are currently experiencing some disruptions where some business are unable to view phone numbers in WhatsApp business manager. Our engineering teams are investigating the issue. We will provide another update within 24 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: Cloud API
We are currently experiencing some disruption impacting receiving incoming messages on WhatsApp Cloud API. This issue started at Jun 2nd 2023 13:50 GMT+8. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Resolved]: Cloud API
The fix for some disruption impacting sending messages on WhatsApp Cloud API has been deployed and this issue is now mitigated.
Thank you for your patience.
Resolved
New WhatsApp Outage -[Resolved]: Cloud API
The fix for some disruption impacting sending messages on WhatsApp Cloud API has been deployed and this issue is now mitigated.
Thank you for your patience.
Resolved
New WhatsApp Outage -[Some disruptions]: Cloud API
The fix for some disruption impacting sending messages on WhatsApp Cloud API is currently deploying. The current expected deployment time is in 4 hours. We will provide another update within 4 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: Cloud API
The fix for some disruption impacting sending messages on WhatsApp Cloud API is currently deploying. The current expected deployment time is in 4 hours. We will provide another update within 4 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: Cloud API
Our engineering teams have identified the root cause of some disruption impacting sending messages on WhatsApp Cloud API. We are currently deploying the fix and the expected deployment time is in 8 hours. We will provide another update within 8 hours or sooner if additional information is available.
Resolved
New WhatsApp Outage -[Some disruptions]: Cloud API
We are currently experiencing some disruption impacting sending messages on WhatsApp Cloud API. This issue started at May 31st 2023, 13:05 GMT-3. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.